{"id":18905,"date":"2026-03-27T13:02:10","date_gmt":"2026-03-27T04:02:10","guid":{"rendered":"https:\/\/carryme.jp\/agent\/dictionary\/%e3%83%81%e3%83%a3%e3%83%bc%e3%83%b3%e3%83%ac%e3%83%bc%e3%83%88\/"},"modified":"2026-07-17T15:21:36","modified_gmt":"2026-07-17T06:21:36","slug":"%e3%83%81%e3%83%a3%e3%83%bc%e3%83%b3%e3%83%ac%e3%83%bc%e3%83%88","status":"publish","type":"dictionary","link":"https:\/\/carryme.jp\/agent\/outsourcing-professional\/%e3%83%81%e3%83%a3%e3%83%bc%e3%83%b3%e3%83%ac%e3%83%bc%e3%83%88\/","title":{"rendered":"\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8"},"content":{"rendered":"<h2>\u3010\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u3068\u306f\u3011<\/h2>\n<p>\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\uff08Churn 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href=\"https:\/\/carryme.jp\/agent\/outsourcing-professional\/%e3%82%aa%e3%83%b3%e3%83%9c%e3%83%bc%e3%83%87%e3%82%a3%e3%83%b3%e3%82%b0\/\" class=\"dictionary-auto-link\" title=\"\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u3068\u306f\">\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0<\/a>\u4e0d\u8db3\u306b\u3088\u308b\u65e9\u671f\u89e3\u7d04\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u5951\u7d04\u5f8c1\u301c3\u30f6\u6708\u4ee5\u5185\u306b\u30d7\u30ed\u4eba\u6750\u30c0\u30af\u30c8\u306e\u4fa1\u5024\u3092\u5b9f\u611f\u3067\u304d\u306a\u304b\u3063\u305f\u9867\u5ba2\u304c\u96e2\u8131\u3059\u308b\u30b1\u30fc\u30b9\u3067\u3001\u3053\u308c\u306f\u5c0e\u5165\u652f\u63f4\u306e\u4f53\u5236\u304c\u6574\u3063\u3066\u3044\u306a\u3044\u3053\u3068\u304c\u4e3b\u56e0\u3067\u3059\u3002<\/p>\n<p>\u5225\u306e\u30d1\u30bf\u30fc\u30f3\u3068\u3057\u3066\u3001\u30d7\u30ed\u4eba\u6750\u30c0\u30af\u30c8\u306e\u6210\u9577\u304c\u9867\u5ba2\u30cb\u30fc\u30ba\u306b\u8ffd\u3044\u3064\u304b\u306a\u3044\u3053\u3068\u306b\u3088\u308b\u30c1\u30e3\u30fc\u30f3\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u521d\u671f\u306f\u6e80\u8db3\u3057\u3066\u3044\u305f\u9867\u5ba2\u3082\u3001\u4e8b\u696d\u62e1\u5927\u3068\u3068\u3082\u306b\u6a5f\u80fd\u8981\u4ef6\u304c\u9ad8\u5ea6\u5316\u3057\u3001\u7af6\u5408\u30b5\u30fc\u30d3\u30b9\u306b\u4e57\u308a\u63db\u3048\u308b\u30b1\u30fc\u30b9\u3067\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u8907\u6570\u306e\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u304c\u95a2\u4e0e\u3059\u308bBtoB\u5951\u7d04\u3067\u306f\u3001\u62c5\u5f53\u8005\u306e\u7570\u52d5\u30fb\u7d44\u7e54\u518d\u7de8\u306b\u3088\u308b\u975e\u4efb\u610f\u30c1\u30e3\u30fc\u30f3\u3082\u767a\u751f\u3057\u307e\u3059\u3002<\/p>\n<p>\u3053\u308c\u3089\u306e\u4e8b\u4f8b\u306b\u5171\u901a\u3059\u308b\u306e\u306f\u3001\u30c1\u30e3\u30fc\u30f3\u306e\u4e88\u5146\u3092\u4e8b\u524d\u306b\u628a\u63e1\u3059\u308b\u4ed5\u7d44\u307f\u304c\u4e0d\u8db3\u3057\u3066\u3044\u305f\u70b9\u3067\u3059\u3002<\/p>\n<p><a href=\"https:\/\/carryme.jp\/agent\/outsourcing-professional\/%e3%83%98%e3%83%ab%e3%82%b9%e3%82%b9%e3%82%b3%e3%82%a2\/\" class=\"dictionary-auto-link\" title=\"\u30d8\u30eb\u30b9\u30b9\u30b3\u30a2\u3068\u306f\">\u30d8\u30eb\u30b9\u30b9\u30b3\u30a2<\/a>\u3092\u7528\u3044\u305f\u96e2\u8131\u30ea\u30b9\u30af\u306e\u65e9\u671f\u691c\u77e5\u3084\u3001\u5b9a\u671f\u7684\u306a\u9867\u5ba2\u30d2\u30a2\u30ea\u30f3\u30b0\u3092\u5b9f\u65bd\u3057\u3066\u3044\u305f\u4f01\u696d\u3067\u306f\u3001\u540c\u69d8\u306e\u72b6\u6cc1\u3067\u3082\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u30923%\u4ee5\u4e0a\u6539\u5584\u3057\u305f\u4e8b\u4f8b\u304c\u5831\u544a\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<h2>\u3010\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u3092\u4e0b\u3052\u308b\u305f\u3081\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u4f53\u5236\u3068\u5c02\u9580\u4eba\u6750\u306e\u6d3b\u7528\u3011<\/h2>\n<p>\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u6539\u5584\u306e\u6838\u5fc3\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\uff08CS\uff09\u6a5f\u80fd\u306e\u7d44\u7e54\u7684\u306a\u5f37\u5316\u3067\u3059\u3002<\/p>\n<p>\u5177\u4f53\u7684\u306a\u65bd\u7b56\u3068\u3057\u3066\u3001\u2460\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u306e\u4f53\u7cfb\u5316\uff08\u5c0e\u5165\u521d\u671f\u306e\u6210\u529f\u4f53\u9a13\u306e\u8a2d\u8a08\uff09\u3001\u2461\u30d8\u30eb\u30b9\u30b9\u30b3\u30a2\u306b\u3088\u308b\u30ea\u30b9\u30af\u9867\u5ba2\u306e\u65e9\u671f\u7279\u5b9a\u3001\u2462\u5b9a\u671f\u7684\u306aQBR\uff08\u56db\u534a\u671f\u30d3\u30b8\u30cd\u30b9\u30ec\u30d3\u30e5\u30fc\uff09\u306b\u3088\u308b\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6df1\u5316\u3001\u306e3\u70b9\u304c\u6709\u52b9\u3067\u3059\u3002<\/p>\n<p>\u3057\u304b\u3057\u3001\u3053\u308c\u3089\u3092\u5b9f\u884c\u3059\u308b\u306b\u306f\u3001SaaS\u30d3\u30b8\u30cd\u30b9\u3068\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u4e21\u65b9\u306b\u7cbe\u901a\u3057\u305f\u5b9f\u52d9\u4eba\u6750\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<p>\u7279\u306b\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u306e\u6539\u5584\u30d5\u30a7\u30fc\u30ba\u3067\u306f\u3001\u7d44\u7e54\u3092\u4e00\u304b\u3089\u69cb\u7bc9\u3059\u308b\u3088\u308a\u3001\u3059\u3067\u306b\u540c\u7a2e\u306e\u8ab2\u984c\u89e3\u6c7a\u7d4c\u9a13\u3092\u6301\u3064\u5c02\u9580\u5bb6\u304c\u5373\u6226\u529b\u3068\u3057\u3066\u6a5f\u80fd\u3057\u307e\u3059\u3002<\/p>\n<p>\u30ad\u30e3\u30ea\u30fc\u30df\u30fc\u3067\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u7acb\u3061\u4e0a\u3052\u30fb\u6539\u5584\u30fbKPI\u8a2d\u8a08\u3092\u5b9f\u52d9\u3068\u3057\u3066\u62c5\u3063\u305f\u7d4c\u9a13\u3092\u6301\u3064\u30d7\u30ed\u4eba\u6750\u3092\u3001<a href=\"https:\/\/carryme.jp\/agent\/outsourcing-professional\/%e6%a5%ad%e5%8b%99%e5%a7%94%e8%a8%97\/\" class=\"dictionary-auto-link\" title=\"\u696d\u52d9\u59d4\u8a17\u3068\u306f\">\u696d\u52d9\u59d4\u8a17<\/a>\u5951\u7d04\u3067\u7d39\u4ecb\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u6b63\u793e\u54e1\u63a1\u7528\u3088\u308a\u3082\u6a5f\u52d5\u7684\u306b\u30b9\u30ad\u30eb\u3092\u5c0e\u5165\u3067\u304d\u3001\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u6539\u5584\u3068\u3044\u3046\u5177\u4f53\u7684\u306a\u4e8b\u696d\u8ab2\u984c\u306b\u5bfe\u3057\u3066\u30d4\u30f3\u30dd\u30a4\u30f3\u30c8\u3067\u30a2\u30b5\u30a4\u30f3\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p>\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u306e\u69cb\u9020\u7684\u306a\u6539\u5584\u306b\u306f\u3001\u65bd\u7b56\u306e\u8a2d\u8a08\u3068\u5b9f\u884c\u3092\u62c5\u3048\u308b\u5c02\u9580\u4eba\u6750\u306e\u78ba\u4fdd\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/p>\n<h2>\u3010\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u306e\u7a2e\u985e\uff08\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30ec\u30d9\u30cb\u30e5\u30fc\uff09\u304cBtoB\u4f01\u696d\u306e\u7d4c\u55b6\u5224\u65ad\u306b\u4e0e\u3048\u308b\u5f71\u97ff\u3011<\/h2>\n<p>BtoB\u4f01\u696d\u304c\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u3092\u7d4c\u55b6\u6307\u6a19\u3068\u3057\u3066\u6d3b\u7528\u3059\u308b\u969b\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u3068\u30ec\u30d9\u30cb\u30e5\u30fc\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u306e2\u7a2e\u985e\u3092\u4f7f\u3044\u5206\u3051\u308b\u3053\u3068\u304c\u7d4c\u55b6\u5224\u65ad\u306e\u7cbe\u5ea6\u3092\u9ad8\u3081\u307e\u3059\u3002<\/p>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u306f\u89e3\u7d04\u3057\u305f\u9867\u5ba2\u6570\u306e\u5272\u5408\u3001\u30ec\u30d9\u30cb\u30e5\u30fc\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u306f\u89e3\u7d04\u306b\u4f34\u3046\u58f2\u4e0a\u640d\u5931\u306e\u5272\u5408\u3092\u793a\u3057\u307e\u3059\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u3001\u5c0f\u898f\u6a21\u9867\u5ba2\u304c\u591a\u6570\u89e3\u7d04\u3057\u3066\u3082\u30ab\u30b9\u30bf\u30de\u30fc\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u306f\u9ad8\u304f\u898b\u3048\u307e\u3059\u304c\u3001\u5927\u53e3\u9867\u5ba2\u304c\u7d99\u7d9a\u3057\u3066\u3044\u308c\u3070\u30ec\u30d9\u30cb\u30e5\u30fc\u3078\u306e\u5f71\u97ff\u306f\u8efd\u5fae\u3067\u3059\u3002<\/p>\n<p>\u9006\u306b\u3001\u9867\u5ba2\u6570\u306f\u5b89\u5b9a\u3057\u3066\u3044\u3066\u3082\u5927\u53e3\u6848\u4ef6\u306e\u89e3\u7d04\u304c\u7d9a\u304f\u3068\u30ec\u30d9\u30cb\u30e5\u30fc\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u304c\u6025\u4e0a\u6607\u3057\u307e\u3059\u3002<\/p>\n<p>BtoB\u3067\u306f\u9867\u5ba2\u3054\u3068\u306e\u5951\u7d04\u898f\u6a21\u306b\u5927\u304d\u306a\u5dee\u304c\u3042\u308b\u305f\u3081\u30012\u6307\u6a19\u3092\u4e26\u884c\u7ba1\u7406\u3059\u308b\u3053\u3068\u3067\u7d4c\u55b6\u306e\u5b9f\u614b\u304c\u6b63\u78ba\u306b\u628a\u63e1\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u3055\u3089\u306b\u3001<a href=\"https:\/\/carryme.jp\/agent\/outsourcing-professional\/%e3%82%a2%e3%83%83%e3%83%97%e3%82%bb%e3%83%ab\/\" class=\"dictionary-auto-link\" title=\"\u30a2\u30c3\u30d7\u30bb\u30eb\u3068\u306f\">\u30a2\u30c3\u30d7\u30bb\u30eb<\/a>\u30fb<a href=\"https:\/\/carryme.jp\/agent\/outsourcing-professional\/%e3%82%af%e3%83%ad%e3%82%b9%e3%82%bb%e3%83%ab\/\" class=\"dictionary-auto-link\" title=\"\u30af\u30ed\u30b9\u30bb\u30eb\u3068\u306f\">\u30af\u30ed\u30b9\u30bb\u30eb<\/a>\u306b\u3088\u3063\u3066\u89e3\u7d04\u306b\u3088\u308b\u640d\u5931\u3092\u88dc\u586b\u3067\u304d\u3066\u3044\u308b\u72b6\u614b\u3092\u30cd\u30ac\u30c6\u30a3\u30d6\u30c1\u30e3\u30fc\u30f3\u3068\u547c\u3073\u3001\u3053\u308c\u304c\u9054\u6210\u3055\u308c\u308b\u3068\u30ec\u30d9\u30cb\u30e5\u30fc\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u304c\u30de\u30a4\u30ca\u30b9\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u30cd\u30ac\u30c6\u30a3\u30d6\u30c1\u30e3\u30fc\u30f3\u306fSaaS\u30d3\u30b8\u30cd\u30b9\u306b\u304a\u3051\u308b\u7406\u60f3\u7684\u306a\u6210\u9577\u72b6\u614b\u3067\u3042\u308a\u3001\u65e2\u5b58\u9867\u5ba2\u304b\u3089\u306e\u53ce\u76ca\u62e1\u5927\u304c\u65b0\u898f\u7372\u5f97\u3092\u4e0a\u56de\u308b\u69cb\u9020\u3092\u610f\u5473\u3057\u307e\u3059\u3002<\/p>\n<h2>\u3010\u30ec\u30d9\u30cb\u30e5\u30fc\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u60aa\u5316\u304c\u6210\u9577\u4f01\u696d\u306b\u3082\u305f\u3089\u3059\u7d4c\u55b6\u30ea\u30b9\u30af\u3011<\/h2>\n<p>\u30ec\u30d9\u30cb\u30e5\u30fc\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u306e\u60aa\u5316\u306f\u3001\u6210\u9577\u30d5\u30a7\u30fc\u30ba\u306e\u4f01\u696d\u306b\u304a\u3044\u3066\u3082\u6df1\u523b\u306a\u7d4c\u55b6\u30ea\u30b9\u30af\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002<\/p>\n<p>\u58f2\u4e0a\u304c\u5897\u52a0\u3057\u3066\u3044\u308b\u3088\u3046\u306b\u898b\u3048\u3066\u3082\u3001\u65e2\u5b58\u9867\u5ba2\u304b\u3089\u306e\u89e3\u7d04\u306b\u3088\u308bMRR\u6e1b\u5c11\u304c\u9032\u884c\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u5b9f\u8cea\u7684\u306a\u6210\u9577\u7387\u306f\u898b\u304b\u3051\u3092\u5927\u304d\u304f\u4e0b\u56de\u308a\u307e\u3059\u3002<\/p>\n<p>\u3053\u308c\u306f\u6295\u8cc7\u5bb6\u304c\u30b0\u30ed\u30b9\u30ec\u30d9\u30cb\u30e5\u30fc\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u3068\u30cd\u30c3\u30c8\u30ec\u30d9\u30cb\u30e5\u30fc\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u3092\u5206\u3051\u3066\u78ba\u8a8d\u3059\u308b\u7406\u7531\u3067\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u30ec\u30d9\u30cb\u30e5\u30fc\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u306e\u60aa\u5316\u306f\u3001\u5358\u4fa1\u306e\u9ad8\u3044\u9867\u5ba2\u307b\u3069\u4e0d\u6e80\u3092\u62b1\u3048\u3066\u3044\u308b\u3068\u3044\u3046\u30b7\u30b0\u30ca\u30eb\u3067\u3042\u308b\u3053\u3068\u304c\u591a\u304f\u3001\u30d7\u30ed\u4eba\u6750\u30c0\u30af\u30c8\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u6839\u672c\u7684\u306a\u8ab2\u984c\u3092\u793a\u3057\u3066\u3044\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u5927\u53e3\u9867\u5ba2\u306e\u89e3\u7d04\u306f\u3001\u62c5\u5f53\u55b6\u696d\u30fbCS\u306e\u95a2\u4fc2\u6027\u3060\u3051\u3067\u306a\u304f\u3001\u30d7\u30ed\u4eba\u6750\u30c0\u30af\u30c8\u30d5\u30a3\u30c3\u30c8\u306e\u554f\u984c\u3068\u3057\u3066\u7d4c\u55b6\u30ec\u30d9\u30eb\u3067\u5bfe\u5fdc\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<p>\u7279\u306b\u30b7\u30ea\u30fc\u30baB\u4ee5\u964d\u306e\u6210\u9577\u4f01\u696d\u3067\u306f\u3001\u6295\u8cc7\u5bb6\u3078\u306e\u30ec\u30dd\u30fc\u30c6\u30a3\u30f3\u30b0\u6307\u6a19\u3068\u3057\u3066\u30ec\u30d9\u30cb\u30e5\u30fc\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u304c\u660e\u793a\u7684\u306b\u6c42\u3081\u3089\u308c\u308b\u30b1\u30fc\u30b9\u304c\u5897\u3048\u3066\u304a\u308a\u3001\u7ba1\u7406\u4e0d\u5168\u306f\u6b21\u306e\u30e9\u30a6\u30f3\u30c9\u306e\u8abf\u9054\u4ea4\u6e09\u306b\u3082\u5f71\u97ff\u3057\u307e\u3059\u3002<\/p>\n<h2>\u3010\u5927\u53e3\u9867\u5ba2\u306e\u89e3\u7d04\u304c\u30ec\u30d9\u30cb\u30e5\u30fc\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u3092\u6025\u4e0a\u6607\u3055\u305b\u305f\u4e8b\u4f8b\u3011<\/h2>\n<p>BtoB\u306eSaaS\u4f01\u696d\u306b\u304a\u3044\u3066\u3001\u9867\u5ba2\u6570\u30d9\u30fc\u30b9\u306e\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u306f2%\u53f0\u3092\u7dad\u6301\u3057\u3066\u3044\u305f\u306b\u3082\u304b\u304b\u308f\u3089\u305a\u3001\u5e74\u9593\u5951\u7d04\u984d\uff08A<a href=\"https:\/\/carryme.jp\/agent\/outsourcing-professional\/cv\/\" class=\"dictionary-auto-link\" title=\"CV\u3068\u306f\">CV<\/a>\uff09\u304c\u4e0a\u4f4d10%\u306e\u5927\u53e3\u9867\u5ba2\u306e\u3046\u3061\u8907\u6570\u793e\u304c\u540c\u6642\u671f\u306b\u89e3\u7d04\u3057\u305f\u3053\u3068\u3067\u3001\u30ec\u30d9\u30cb\u30e5\u30fc\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u304c\u5358\u6708\u30678%\u3092\u8d85\u3048\u308b\u30b1\u30fc\u30b9\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u3053\u3046\u3057\u305f\u4e8b\u614b\u304c\u767a\u751f\u3059\u308b\u80cc\u666f\u306b\u306f\u3001\u5927\u53e3\u9867\u5ba2\u307b\u3069\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u5bfe\u5fdc\u304c\u624b\u8584\u306b\u306a\u308a\u3084\u3059\u3044\u3068\u3044\u3046\u69cb\u9020\u7684\u306a\u554f\u984c\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u4e2d\u5c0f\u9867\u5ba2\u3078\u306e\u5bfe\u5fdc\u306b\u4eba\u7684\u30ea\u30bd\u30fc\u30b9\u304c\u96c6\u4e2d\u3059\u308b\u306a\u304b\u3067\u3001\u5927\u53e3\u9867\u5ba2\u306e\u8ab2\u984c\u3084\u30cb\u30fc\u30ba\u306e\u5909\u5316\u3092\u6349\u3048\u304d\u308c\u305a\u3001\u66f4\u65b0\u76f4\u524d\u306b\u521d\u3081\u3066\u4e0d\u6e80\u304c\u9855\u5728\u5316\u3059\u308b\u30d1\u30bf\u30fc\u30f3\u3067\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001BtoB\u5951\u7d04\u3067\u306f\u7a93\u53e3\u62c5\u5f53\u8005\u306e\u7570\u52d5\u3084\u7d44\u7e54\u518d\u7de8\u304c\u89e3\u7d04\u30c8\u30ea\u30ac\u30fc\u306b\u306a\u308b\u3053\u3068\u3082\u591a\u304f\u3001\u5b9a\u671f\u7684\u306a\u95a2\u4fc2\u69cb\u7bc9\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n<p>\u3053\u306e\u3088\u3046\u306a\u4e8b\u4f8b\u304b\u3089\u5b66\u3079\u308b\u306e\u306f\u3001\u30ec\u30d9\u30cb\u30e5\u30fc\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u3092\u9867\u5ba2\u30bb\u30b0\u30e1\u30f3\u30c8\u5225\u306b\u5206\u89e3\u3057\u3066\u7ba1\u7406\u3059\u308b\u3053\u3068\u306e\u91cd\u8981\u6027\u3067\u3059\u3002<\/p>\n<p>Tier\u306e\u9ad8\u3044\u9867\u5ba2\u306b\u306f\u5c02\u4efb\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3092\u914d\u7f6e\u3057\u3001\u30ea\u30b9\u30af\u306e\u65e9\u671f\u5bdf\u77e5\u3068\u5bfe\u5fdc\u3092\u884c\u3046\u4f53\u5236\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n<h2>\u3010\u30ec\u30d9\u30cb\u30e5\u30fc\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u6539\u5584\u306b\u5411\u3051\u305f\u30d7\u30ed\u4eba\u6750\u306e\u6d3b\u7528\u3068\u4f53\u5236\u69cb\u7bc9\u3011<\/h2>\n<p>\u30ec\u30d9\u30cb\u30e5\u30fc\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u306e\u69cb\u9020\u7684\u306a\u6539\u5584\u306b\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3068\u4e8b\u696d\u6226\u7565\u306e\u4e21\u9762\u3092\u7406\u89e3\u3057\u305f\u4eba\u6750\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<p>\u5177\u4f53\u7684\u306b\u306f\u3001\u2460\u9867\u5ba2\u30bb\u30b0\u30e1\u30f3\u30c8\u5225\u306e\u30c1\u30e3\u30fc\u30f3\u5206\u6790\u3068\u539f\u56e0\u7279\u5b9a\u3001\u2461Tier\u5225\u306eCS\u5bfe\u5fdc\u30e2\u30c7\u30eb\u306e\u8a2d\u8a08\u3001\u2462\u30a2\u30c3\u30d7\u30bb\u30eb\u30fb\u30af\u30ed\u30b9\u30bb\u30eb\u306b\u3088\u308b\u30cd\u30ac\u30c6\u30a3\u30d6\u30c1\u30e3\u30fc\u30f3\u306e\u5b9f\u73fe\u3001\u2463\u30ec\u30d9\u30cb\u30e5\u30fc\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u3092\u7d4c\u55b6\u4f1a\u8b70\u3067\u5171\u901a\u8a00\u8a9e\u5316\u3059\u308b\u4ed5\u7d44\u307f\u306e\u69cb\u7bc9\u3001\u304c\u6539\u5584\u306e\u4e3b\u8981\u30a2\u30af\u30b7\u30e7\u30f3\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u3053\u308c\u3089\u3092\u5b9f\u884c\u3067\u304d\u308b\u4eba\u6750\u306f\u3001SaaS\u306e\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\u3068\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u5b9f\u52d9\u3092\u517c\u306d\u5099\u3048\u305f\u5c02\u9580\u8077\u3067\u3042\u308a\u3001\u63a1\u7528\u5e02\u5834\u3067\u306e\u7af6\u4e89\u306f\u6fc0\u3057\u3044\u72b6\u6cc1\u3067\u3059\u3002<\/p>\n<p>\u30ad\u30e3\u30ea\u30fc\u30df\u30fc\u3067\u306f\u3001SaaS\u4f01\u696d\u306eCS\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3084\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u6539\u5584\u306e\u5b9f\u7e3e\u3092\u6301\u3064\u30d7\u30ed\u4eba\u6750\u3092\u696d\u52d9\u59d4\u8a17\u3067\u63d0\u4f9b\u3057\u3066\u304a\u308a\u3001\u63a1\u7528\u3067\u306f\u306a\u304f\u30d7\u30ed\u4eba\u6750\u30b8\u30a7\u30af\u30c8\u5358\u4f4d\u3067\u306e\u5373\u6226\u529b\u6295\u5165\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p>\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u6539\u5584\u3068\u3044\u3046\u660e\u78ba\u306a\u8ab2\u984c\u306b\u5bfe\u3057\u3066\u3001\u7d4c\u9a13\u5024\u306e\u9ad8\u3044\u5916\u90e8\u5c02\u9580\u5bb6\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u306f\u3001\u6210\u9577\u4f01\u696d\u306b\u304a\u3051\u308b\u5408\u7406\u7684\u306a\u9078\u629e\u3067\u3059\u3002<\/p>\n<h2>\u3010\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u306e\u8a08\u7b97\u65b9\u6cd5\u304c\u6210\u9577\u4f01\u696d\u306eKPI\u8a2d\u8a08\u306b\u4e0e\u3048\u308b\u5f71\u97ff\u3011<\/h2>\n<p>\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u306e\u8a08\u7b97\u65b9\u6cd5\u306e\u9078\u629e\u306f\u3001KPI\u8a2d\u8a08\u306e\u7cbe\u5ea6\u3068\u4e8b\u696d\u5224\u65ad\u306e\u8cea\u306b\u76f4\u63a5\u5f7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